Terms of Service

Legal Desk

Return to Lobby

Effective Date: January 18, 2026

Please review these Terms of Service ("Terms") carefully. By accessing or using the DoubleDown Casino social lobby, games, and sweepstakes components, you agree to be bound by these legal terms. If you do not agree to these rules, you must immediately terminate your session.

1. User Account Eligibility

Our virtual services are strictly intended for amusement purposes. To participate in our sweepstakes or claim virtual chips, you must confirm that:

You are at least 18 years of age (or 21 years of age in specific jurisdictions where local statutes dictate).
You represent and warrant that your access to our social lobby does not violate any local laws applicable to you.
You are a natural person and will not utilize automated tools, scripts, or bots to harvest virtual chips or spin matrices.

2. Nature of Virtual Currencies

DoubleDown Casino operates exclusively as a **Virtual Social Casino**.

The virtual coins, tokens, and reward points utilized inside our systems possess **absolutely no real-world monetary value**.
Virtual currencies cannot be redeemed, sold, transferred, or exchanged for physical fiat currency, cash prizes, or tangible items.
Any purchases of virtual chip packages are voluntary, final, and non-refundable. Buying virtual currencies does not enhance or improve your odds of success on simulated slot cabinets.

3. Prohibited Activities

To preserve platform integrity, the following actions are strictly banned:

Exploiting software bugs, math calculations, or structural loopholes to acquire unfair virtual chip advantages.
Participating in third-party markets to buy, sell, or trade DoubleDown Casino player accounts.
Using offensive, toxic, or abusive speech inside our global chat systems and team event forums.

4. Limitation of Liability